The Benefits Assistant will support the Tory Burch Benefits team, primarily focusing responding to employee inquiries.
* Respond to employee and HR partner inquiries addressed to the benefits inbox in a timely and customer service oriented fashion. Escalate more complicated inquiries as necessary
* Support planning, communication and administration of benefit plan enrollment
* Participate in delivery of wellness and employee education initiatives
* Assist in maintaining the internal informational resources on the TB Buddy and Link platforms for benefit programs, policies and vendor contact information
* Process all benefit and vendor invoices for payment, including the review, coding, reconciliation and submission to Accounts Payable.
* Partner with Payroll and HR Operations teams as necessary to identify and correct any benefit deduction issues
* Process manual medical enrollments and terminations directly with vendors when necessary
* Assist with administration of Workers Compensation claims initiation and reporting
* Evaluate new vendor partners and assist with implementation of enhancements to employee offerings.
* Bachelor’s degree or equivalent experience required
* Recent college graduates to those with up to 5 years of relevant experience and/or interests
* Highly collaborative and team-oriented
* Excellent communication/interpersonal skills (verbal, written, auditory) with the ability to comfortably interface at all levels, both internally and externally
* Strong organizational skills and attention to detail, with the ability to multi-task and prioritize
* Flexible; able to adapt to changing priorities in a fast paced environment
* Strong PC computer skills with proficiency in Microsoft Office; prior HRIS system experience, especially Workday a plus